Shipping policy
Effective Date: July 12, 2026
Shipping Policy
At Nextrion, we strive to process and deliver every order efficiently.
Order Processing
Handling Time: 2 business days
Orders are processed Monday through Friday, excluding public holidays.
Shipping Time
Estimated delivery time:
3–5 business days
Delivery estimates begin after the order has been processed.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email containing tracking information (when available).
Delays
Unexpected delays caused by weather, customs, holidays, or carrier issues may occasionally occur. We appreciate your patience should such circumstances arise.
Incorrect Address
Customers are responsible for providing accurate shipping information. Nextrion cannot guarantee delivery if incorrect information is provided.
Lost or Damaged Packages
If your package arrives damaged or appears lost, please contact us as soon as possible so we can work with the shipping carrier toward a resolution.
Contact
Nextrion
Medirest Contract Catering, Fulham Palace Rd, London W6 8RF, United Kingdom
Phone: +44 2658713864